What it does
Officers ask a question and get a sourced answer in under 3 seconds. The agent reads the database, runs queries and searches records until it finds the answer, and learns from its past mistakes.
My part
I built the agent, the chat interface, the AWS deployment and the nightly tests, working directly with the officers who use it. I also proposed the voice version after seeing that officers on site couldn't stop to type.
Proof
A nightly run checks it against 20 questions with known answers, and 121 automated tests back it up. Questions that took an analyst an afternoon now take seconds.
